Shipping and Returns

Shipping:

Rates can be found by adding your selected items to your shopping cart and entering your zip code into the shipping calculator. The prices shown include the cost of shipping and full insurance.

All orders are shipped in full once every product on the order is in stock. If your order contains an item that is delayed, the order will ship once all products in the order are in stock.

We will bear the risk of loss of goods until tender of delivery, at which time the risk of loss will shift to you.

In the event that a package has not been delivered by UPS, USPS, etc., we will not be able to refund or reship the purchased product if lost in shipping until the appropriate carrier has notified us in writing that the package has been declared lost. At that point in time we will, at our discretion, either replace or refund the full purchase price.

International Shipping:

Payment for international orders can only be made via wire transfer. For shipping cost please contact us. You are responsible for all duties and taxes that may be charged. If a package is unclaimed by you and sent back to

us We will refund the purchase price minus five percent and all shipping and insurance costs incurred. We are not responsible for any duties "and/or" taxes when product arrives in your respective country. We will only wire back funds to the same sender, no exceptions.

Shipping times will be extended if we are not able to reach you via phone or email to obtain further information regarding your payment.

If you feel a package is damaged or has been tampered with upon arrival, do not accept the package and notify us immediately. Once you have signed for the package, we assume no further responsibility or liability.

If a customer's order is returned to us for any reason, the customer will be responsible to pay another shipping charge before we reship the package.

For international orders, we require that you pay all wire fees associated with sending a wire to Zaner Metals.

Return Policy:

All coins and bars that are returned to us must be shipped by a major carrier and be registered and insured.

When you return or send coins or bars we will NOT assume any responsibility while product is in transit, and will only assume responsibility while coins/bars are in our physical care, custody and control.

Certified coins will not be accepted for return if protective case has been damaged or tampered with.

There will be no returns on bullion type coins.

An itemized invoice must be included when coins are shipped to us.